Refund Policy — 7-Day Money-Back Guarantee
Last updated: April 2026
At RealMIPTV, we stand behind the quality of our IPTV subscription service. We are confident that you'll love our premium streaming experience, which is why we offer a no-questions-asked 7-day money-back guarantee on all subscription plans.
1. Our 7-Day Money-Back Guarantee
If you are not completely satisfied with RealMIPTV for any reason, you may request a full refund within 7 calendar days of your initial purchase date. This guarantee applies to all subscription plans — whether single-screen or multi-screen, regardless of the duration chosen.
We believe this gives you ample time to test our service, explore our 15,000+ live channels, browse our 40,000+ on-demand library, check streaming quality on your devices, and verify that RealMIPTV meets your entertainment needs.
2. Eligibility Requirements
To be eligible for a refund under our money-back guarantee, the following conditions must be met:
- Your refund request must be submitted within 7 calendar days of your original purchase date.
- This must be your first purchase with RealMIPTV. The 7-day guarantee applies to new customers only.
- You must contact our support team through the official WhatsApp channel to initiate the refund process.
- Your account must not have been suspended or terminated due to a violation of our Terms of Use.
3. How to Request a Refund
Requesting a refund from RealMIPTV is simple and straightforward:
- Step 1: Contact our customer support team via WhatsApp.
- Step 2: Provide your order details, including the name or email associated with your purchase and the date of purchase.
- Step 3: Our support team will verify your eligibility and process your refund within 24-48 hours.
- Step 4: The refund will be issued to the original payment method used during purchase. Processing times may vary depending on your payment provider (typically 3-7 business days).
4. Exceptions and Non-Refundable Situations
Refunds will not be granted in the following circumstances:
- Requests made after the 7-day guarantee period has expired.
- Accounts that have been suspended or terminated for violating our Terms of Use (including credential sharing for commercial purposes, redistribution of content, or any illegal activity).
- Repeat refund requests from the same individual (the guarantee is a one-time offer per customer).
- Subscription renewals or subsequent purchases — the guarantee applies only to your first subscription.
- Issues caused by the customer's internet connection, hardware, software, or third-party IPTV application configuration.
5. Partial Refunds
We do not offer partial refunds or pro-rated refunds for unused portions of a subscription after the 7-day guarantee period. If you choose not to renew your subscription at the end of your plan, your service will simply expire without any additional charges.
6. Chargebacks and Disputes
We strongly encourage customers to contact our support team before initiating a chargeback or payment dispute with their bank or payment provider. We are committed to resolving any issues quickly and fairly. Unauthorized chargebacks may result in permanent account suspension.
7. Contact Us
For refund requests or questions about this policy, reach out to us: